HostGator is a global provider of web hosting and related services, founded in Florida in 2002 by Brent Oxley. It has two offices in Texas in the USA, and two additional offices in Brazil. HostGator opened offices in Mumbai and Bangalore in 2012. They currently serves over 4,00,000 customers. They offers different hosting packages ranging from entry level shared hosting to dedicated servers.
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Key Features
- 24/7 /365 technical support
- 45-day money-back guarantee
- WordPress integration
- Unlimited traffic, emails
- 99.9% uptime guarantee
HostGator’s Control Panel
Control panel is provided with your HostGator account. cPanel for Linux or Plesk for Windows. Cloud hosting plans include a proprietary dashboard instead.
Uptime and Money-Back Promises
Its uptime guarantee is 99.9% on shared and reseller accounts. The network connections, power and hardware reliability for this company is really quite high. Dedicated servers have a separate network uptime guarantee, which is detailed elsewhere on the site.
HostGator runs a 45-day money-back guarantee offer, and this applies to shared, reseller, and VPS hosting accounts.
Support
HostGator provides customer support via online ticketing system, live chat and phone. Support is provided round the clock, 365 days a year. So if you have any technical issues, it will be solved quickly. HostGator has best online self-help systems with many videos, posts and guides to help you to solve many problems on your own.
Summary
HostGator is one of the world’s biggest hosting brands with good reputation. There is no much complain about them and even if it arises it can be fixed to your satisfaction.
