Cloudways vs. SiteGround 2025: Which Web Host Should you Choose?

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Cloudways vs. SiteGround 2025: Which Web Host Should you Choose?

Disclosure: We’re reader-supported. When you buy through links on our site, we may earn an affiliate commission at no extra cost to you. For more information, see our Disclosure page. Thanks.

When it comes to choosing a web hosting provider, two names that consistently stand out in the market are Cloudways and SiteGround. Both have earned a solid reputation for providing reliable, high-performance hosting solutions to businesses, bloggers, developers, and enterprises alike. However, as we head into 2025, it’s essential to dive deep into what each platform offers, their respective strengths and weaknesses, and ultimately, which is the best option for your specific needs.

This comparison will cover multiple factors such as performance, features, customer support, pricing, ease of use, and scalability to help you make an informed decision between Cloudways and SiteGround in 2025.

Overview: Cloudways vs. SiteGround

Cloudways: Cloudways is a managed cloud hosting platform that allows users to host their websites on top-tier cloud infrastructure providers like Amazon Web Services (AWS), Google Cloud, DigitalOcean, Vultr, and Linode. Cloudways abstracts away much of the complexity of cloud hosting, offering a user-friendly interface and various optimization tools to manage cloud resources without requiring deep technical knowledge.

SiteGround: SiteGround, on the other hand, is a traditional web hosting provider that has built its reputation with high-quality shared, cloud, and managed WordPress hosting. It is known for its speed, reliable uptime, and excellent customer service. SiteGround offers a variety of hosting plans, including shared hosting, cloud hosting, and enterprise-level hosting for growing websites.

Performance and Speed

In today’s competitive digital landscape, website speed and performance are crucial factors that affect user experience, SEO rankings, and conversion rates. Both Cloudways and SiteGround have built their services with performance in mind, but they approach it differently.

Cloudways Performance

Cloudways stands out for its reliance on top-tier cloud infrastructure providers. By leveraging platforms like AWS, Google Cloud, and others, Cloudways provides customers with access to some of the fastest, most reliable cloud servers available. You can choose your data center location, which helps to reduce latency and improve load times for global audiences.

Moreover, Cloudways offers a variety of caching mechanisms, such as Varnish and Redis, to enhance site performance. Their dedicated CDN (Content Delivery Network) further accelerates delivery speeds by serving content from servers closest to your site’s visitors.

Additionally, Cloudways is known for automatic scaling. As your website’s traffic grows, the platform automatically allocates more resources to handle the increase, ensuring consistent performance without downtime.

SiteGround Performance

SiteGround also offers fast hosting, but it primarily relies on its own optimized servers. The company uses SSD storage across all of its hosting plans, including shared hosting, which provides faster load times. In 2025, SiteGround will continue to use a proprietary SuperCacher technology, which includes multiple levels of caching to boost speed, as well as a built-in CDN for better performance.

SiteGround also boasts its own data centers in different regions, including the USA, Europe, and Asia. This multi-regional approach helps provide quicker load times and redundancy for global sites.

However, compared to Cloudways’ cloud infrastructure flexibility, SiteGround’s performance may be limited in scalability unless you opt for its higher-tier hosting options.

Features and Flexibility

When evaluating hosting services, it’s important to consider the features offered and how they align with your website’s requirements. Both Cloudways and SiteGround have unique strengths.

Cloudways Features

Cloudways shines in the flexibility department. Since it partners with top cloud providers, users have access to high-performance cloud servers with a variety of configurations. You can scale resources (RAM, CPU, and storage) up or down based on your needs, which is particularly beneficial for growing businesses and developers who want more control over their hosting environment.

Some key features of Cloudways include:

• Managed Cloud Hosting: Takes care of the technical aspects of cloud hosting while allowing you to focus on your website.
• One-Click App Installation: Easily install popular applications like WordPress, Magento, and WooCommerce with a single click.
• 24/7 Support: Access to a professional support team that can assist with server management, troubleshooting, and performance optimization.
• Staging Environment: Easily create staging environments to test changes before deploying them live.
• Backups & Security: Regular backups, SSL installation, and security protocols like firewalls and automated security patches.
• Multiple Cloud Providers: Choose from AWS, Google Cloud, DigitalOcean, Vultr, or Linode for cloud hosting.

SiteGround Features

SiteGround provides a user-friendly hosting experience with a solid set of features for businesses of all sizes. SiteGround’s features are more targeted toward non-technical users, offering easy-to-use tools that handle most of the technical configuration for you.

Some key features of SiteGround include:

• SuperCacher: Advanced caching technology for faster website performance.
• Automatic Daily Backup: A built-in backup system ensures that your site is safe from data loss.
• Free SSL Certificates: SiteGround includes free SSL certificates for secure connections.
• Managed WordPress Hosting: Automatic updates, security monitoring, and staging tools for WordPress users.
• Developer Tools: For developers, SiteGround provides SSH access, Git integration, and a staging environment to streamline the development workflow.

In 2025, SiteGround has increasingly focused on providing easy-to-use tools without requiring deep technical knowledge, making it ideal for small to medium-sized businesses and bloggers.

Customer Support

Customer support is an essential factor when choosing a hosting provider. Both Cloudways and SiteGround are known for their high-quality support, but there are some differences in their approach.

Cloudways Support

Cloudways offers 24/7 customer support via live chat, email, and ticketing. The support team is highly skilled and can help with a range of issues, from server performance to security concerns. Additionally, Cloudways provides a knowledge base, guides, and tutorials to help you resolve common issues on your own.

Since Cloudways operates a managed hosting service, users don’t need to handle technical server management, which reduces the burden on the support team. However, users with complex cloud infrastructure needs may require more detailed support, which Cloudways excels at providing.

SiteGround Support

SiteGround is widely praised for its customer support. In 2025, it continues to offer 24/7 support via live chat, phone, and ticketing systems. SiteGround’s support is generally known for being quick to respond and effective, especially with common issues like website setup, email configuration, and performance optimization.

SiteGround’s support team also excels at guiding users through basic and advanced tasks, ensuring that even those with limited technical expertise can quickly resolve issues.

However, one downside for SiteGround users is that their highest-level support may come with higher-tier hosting plans.

Pricing

Pricing is always a major consideration when choosing a hosting provider, and the difference in pricing models between Cloudways and SiteGround is quite significant.

Cloudways Pricing

Cloudways follows a pay-as-you-go pricing model based on the cloud infrastructure provider you select. This means that you only pay for the resources (CPU, RAM, bandwidth) you use. The cost varies depending on the cloud provider and the plan you choose, but on average, prices start around $12 per month for the smallest instances.

Because Cloudways offers more flexibility in resource allocation, the pricing can scale up or down depending on your website’s needs. This can be both an advantage and a disadvantage—while it allows for precise cost control, it may become expensive for larger sites with high traffic demands.

SiteGround Pricing

SiteGround’s pricing is more structured, offering several tiered hosting plans that start at a low introductory rate for new customers. For instance, shared hosting plans start at around $2.99 per month, which makes it an affordable option for smaller websites and blogs.

However, SiteGround’s renewal rates are significantly higher after the first term, which can lead to a price increase. For businesses looking to scale, SiteGround offers cloud hosting plans starting at $100 per month, which may be a good fit for medium to larger websites.

Scalability

Scalability is another important factor when considering hosting. For websites that may experience traffic spikes or need to grow in the future, a hosting provider must be able to scale with them.

Cloudways Scalability

Cloudways excels in scalability. Since you are using cloud infrastructure from major providers, you can scale resources up or down at any time. This makes it an excellent choice for businesses that anticipate high growth or sudden traffic spikes. You can also migrate between different cloud providers if your needs change, offering unmatched flexibility.

SiteGround Scalability

SiteGround’s scalability is more limited compared to Cloudways. While SiteGround offers cloud hosting for growing businesses, it’s not as flexible as Cloudways’ pay-as-you-go model. For small and medium-sized websites, SiteGround’s shared and cloud hosting plans are usually sufficient. However, businesses expecting large-scale growth may find SiteGround’s higher-tier plans more restrictive when it comes to customizing server configurations.

Conclusion: Which Hosting Service is Best?

In 2025, both Cloudways and SiteGround offer reliable, high-performance hosting solutions, but their strengths cater to different types of users.

• Cloudways is best for users who need advanced features, scalability, and performance. Its flexibility and the ability to choose from a variety of cloud infrastructure providers make it ideal for developers and businesses that require high customization. However, Cloudways may be overkill for those who need a simple, budget-friendly solution.
• SiteGround, on the other hand, is a solid choice for beginners, small businesses, and bloggers looking for an easy-to-use hosting solution with excellent customer support. SiteGround’s affordable pricing and managed WordPress hosting features make it ideal for users who want a hassle-free experience with less emphasis on technical complexity.

Ultimately, your choice will depend on your website’s needs, growth potential, and level of technical expertise. If you want more control and scalability, Cloudways may be the better choice. But if you’re looking for ease of use and a more traditional hosting experience, SiteGround will likely serve you better.